Privacy Policy

1. Introduction

Welcome to Coiena. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights.

2. Information We Collect

We collect the following information:

• Discord Account Information: When you sign in with Discord, we collect your Discord ID, username, avatar, and email address
• Profile Information: Display name, bio, banner image, and other profile details you choose to add
• Content: Posts, comments, messages, and other content you create on the platform
• Usage Data: Information about how you use our Service, including your interactions with other users
• Network Data: Information about your peer connections, follows, and engagement metrics

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Service
• Authenticate your identity and manage your account
• Calculate and display your peer badge level
• Enable you to connect with other users
• Send you notifications about your account activity
• Improve and personalise your experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, a secure cloud database platform. We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

5. Image Uploads

Images you upload are stored in our secure cloud storage. All uploaded images are publicly accessible via their URL. Do not upload sensitive or private images. We are not responsible for images you choose to make public.

6. Sharing Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Public Content: Posts, profile information, and other content you make public is visible to all users
• Service Providers: We use third-party services (Supabase, Discord OAuth) that may have access to your data to perform services on our behalf
• Legal Requirements: If required by law or to protect our rights and users' safety

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, please contact us through our corporate website.

8. Cookies and Tracking

We use essential cookies to maintain your session and authenticate you. We do not use third-party tracking or advertising cookies. Your authentication is handled securely through Discord OAuth and Supabase.

9. Third-Party Services

Our Service uses:

• Discord: For authentication. See Discord's Privacy Policy
• Supabase: For data storage. See Supabase's Privacy Policy

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Data Retention

We retain your personal data only for as long as necessary to provide you with our Service and as described in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please visit our corporate website or contact us through the platform.